Jessica Bloome “If you own a Samsung French-door fridge, you know the struggle with the ice maker freezing over. I finally called for warranty service, and ARES sent a technician who clearly knew this specific defect inside and out. He didn’t just chip the ice away; he installed the upgraded service kit and sealed the box properly. No issues since.”
1 day ago
★ ★ ★ ★ ★
Sarah Jenkins “I was dreading the claims process with SquareTrade for my Samsung washer, but ARES made it seamless. The machine wasn’t draining, and I had a pile of wet clothes. The office staff was communicative about scheduling, and the technician arrived with the drain pump part already in the truck because he anticipated the issue based on the error code. In and out in 45 minutes.”
2 days ago
★ ★ ★ ★ ★
Anthony Rossi “My GE Monogram dishwasher wasn’t draining properly. I expected a whole song and dance about ordering parts and waiting weeks. The ARES technician checked the filter and the drain hose first—turns out it was just a blockage from a broken glass I missed months ago. He cleared it out and didn’t try to upsell me on parts I didn’t need. Honest guys.”
3 days ago
★ ★ ★ ★ ★
Kevin O’Malley “Our electric range went haywire, beeping randomly in the middle of the night. Allstate assigned ARES to the ticket. The tech diagnosed a shorted user interface board within ten minutes. He had to order the part, but he kept me updated on the shipping status and came back to install it the day it arrived. Very reliable.”
5 days ago
★ ★ ★ ★ ★
Samantha Reed “My LG front loader was shaking the whole house during the spin cycle. The technician checked the suspension rods and leveled the machine perfectly. He even took the time to explain how to balance the load better to prevent it from happening again. It’s rare to find that kind of customer service these days.”
6 days ago
★ ★ ★ ★ ★
Robert Chen “I had a cooling fan failure in my Samsung fridge. ARES LLC came out under the extended warranty. The technician was incredibly knowledgeable and efficient. He replaced the fan and also vacuumed out the dust from the back of the unit without me even asking, just to ensure it ran efficiently. Top-notch service.”
1 week ago
★ ★ ★ ★ ★
Ryan Dubois “Our GE refrigerator went out, and with a baby in the house, all his milk was at risk. They found us a same-day slot. The tech was on time, diagnosed the main control board, and had the part in his truck. Fast, professional, and efficient during a really stressful situation. A+ service.”
1 week ago
★ ★ ★ ★ ★
David Kowalski “Submitted a claim through Allstate for my dryer that sounded like a jet engine taking off. ARES was the assigned provider. I appreciated that they sent a text when they were 20 minutes away so I didn’t have to take the whole day off work. It turned out to be a worn roller and idler pulley. Great service, very professional.”
2 weeks ago
★ ★ ★ ★ ★
Peter Vance “My LG fridge had an intermittent ‘no cool’ problem—it would get warm for a day and then start working again. It was so frustrating. The technician they sent was incredibly patient. He ran a full diagnostic and found a failing sensor on the defrost cycle that was causing it to freeze up. He explained why it was happening. He didn’t guess; he knew. It’s been running perfectly for a month now. True expertise.”
2 weeks ago
★ ★ ★ ★ ★
Jessica Hayes “My LG refrigerator started making a strange buzzing noise, so I called to use my Allstate Protection Plan. The technician was incredibly thorough. He wasn’t dismissive of the intermittent sound; instead, he diagnosed a fan motor that was starting to fail. He replaced it under my warranty, preventing a major cooling failure down the road. I’m so grateful for his preventative and meticulous approach!”
3 weeks ago
★ ★ ★ ★ ★
Emily Dao “I’ve heard horror stories about LG linear compressors, so when my fridge went quiet and warm, I panicked. ARES LLC handled the warranty repair perfectly. The tech explained that it’s a common issue, verified the warranty status for me, and performed the sealed system repair professionally. My fridge is actually colder now than when I bought it.”
5 weeks ago
★ ★ ★ ★ ★
Michelle Alpert “I had another company come out to fix my Samsung refrigerator’s ‘no cool’ issue. They ‘fixed’ it, and it broke again two days later. I contacted ARES LLC for a real solution. The difference was night and day. Their technician found a sealed system issue the first guy missed completely. They did the complex repair and got it right. Don’t make my mistake—request warranty service with these guys first.”
5 weeks ago
★ ★ ★ ★ ★
Linda McAllister “Usually, warranty repairs mean waiting in an 8-hour window with zero communication. ARES is different. They gave me a 3-hour window and stuck to it. They fixed the control board on my LG range quickly. The office team is also very friendly and actually answers the phone when you call.”
6 weeks ago
★ ★ ★ ★ ★
Cynthia Miller “I was told by another company that our built-in GE double oven from the 90s was a lost cause because the heating element was discontinued. I contacted these folks for a second opinion, and I’m so glad I did! Their technician, Dustin, was determined and managed to source the exact part we needed. He saved us thousands on a replacement. Their resourcefulness and commitment to repair are second to none.”
7 weeks ago
★ ★ ★ ★ ★
Karen Foster “My washer broke down with a mountain of laundry waiting. They were able to fit me in the very next day! The technician was friendly, worked quickly, and even gave me a few tips on how to maintain my machine to prevent future issues. They turned a stressful situation into a simple fix. Highly recommended!”
1 month ago
★ ★ ★ ★ ★
Michael Rodriguez “This is the only company I’ll request for appliance repairs. They’ve fixed my Samsung oven in the past and just recently revived our dead washing machine. Every time, the technician is knowledgeable, the scheduling is easy, and the results last. It’s great to have a reliable, go-to service you can count on.”
2 months ago
★ ★ ★ ★ ★
Sarah Peterson “From the initial text message to the finished repair, every interaction was professional and courteous. The technician arrived right on time for our GE dishwasher repair and he left the workspace cleaner than he found it. The communication was excellent, and the price was exactly what they quoted. A truly five-star experience.”
3 months ago
★ ★ ★ ★ ★
David Chen “My LG smart refrigerator’s ice maker is notoriously complex, and it finally gave out. The technician who came was clearly an expert. He knew the model inside and out, explained the issue with the sensor, and fixed it efficiently. It’s rare to find someone with such specific, up-to-date knowledge. I’m incredibly impressed.”
3 month ago
★ ★ ★ ★ ★
Brenda Wallace “Dealing with warranty claims can be a nightmare, but this company made my Allstate Protection Plan claim completely painless. They handled all the communication with Allstate directly after my initial call. The repair on my LG washing machine was scheduled quickly, and the whole process was seamless. It was a huge relief to have such competent people on the job.”
4 months ago
★ ★ ★ ★ ★
Maria Sanchez “Our Samsung refrigerator stopped cooling on a Friday night, and I was in a complete panic. I called first thing Saturday morning, and they had a technician, Dustin, at our house by noon. He was incredibly professional, quickly diagnosed the compressor issue, and had the part with him. He saved all our groceries! I can’t recommend them enough for their fast and life-saving service.”
5 months ago
★ ★ ★ ★ ★
James O’Connell “I was worried about a complicated electrical issue with my GE Profile refrigerator. The technician took the time to walk me through the entire diagnostic process, showing me exactly which part had failed and why. That transparency gave me a lot of confidence in the repair. He fixed it perfectly, and the fridge has been running great. Superb, honest service.”
6 months ago
★ ★ ★ ★ ★
Emily Carter “Our LG gas range wasn’t igniting properly, which made me nervous. The technician was not only skilled but also very reassuring. He pinpointed the faulty igniter, replaced it, and did a thorough safety check of the whole appliance before he left. I felt completely safe and confident in his work. Excellent service all around.”
6 months ago
★ ★ ★ ★ ★
Robert Davis “I had to file a claim through Allstate for my Samsung dishwasher, and they dispatched this repair center. The coordination was flawless. The technician sent GPS tracking ahead, arrived within the promised window, and was incredibly efficient. He fixed the drainage pump issue in under an hour. It’s clear they have a great working relationship with warranty providers and prioritize customer service.”
7 months ago
★ ★ ★ ★ ★
Angela Freeman “After a terrible experience with another local company, finding this repair center was a breath of fresh air. They came to fix our Samsung dryer, which the previous technician couldn’t diagnose. Their expert was punctual, clean, and identified the faulty moisture sensor in minutes. The professionalism was on a completely different level. Don’t waste your time elsewhere—call them first!”
8 months ago
★ ★ ★ ★ ★
Brian Thompson “They did a fantastic job repairing the control panel on our LG microwave. The service was prompt and the price was fair. What really impressed me, though, was the follow-up text I received a week later from their office just to make sure everything was still working perfectly. That level of customer care is almost unheard of these days. It shows they truly stand behind their work.”
10 months ago
★ ★ ★ ★ ★
Kenji Tanaka “My LG refrigerator suddenly stopped cooling. I have an Allstate Protection Plan, so I filed a claim and they dispatched this company. The technician, Dustin, was fantastic. He coordinated everything with the warranty, diagnosed a sealed system leak, and came back to perform the complex repair. The process was surprisingly smooth, and it cost me $0 out-of-pocket. They handled the ‘no cool’ crisis and the insurance claim perfectly.”
11 months ago
★ ★ ★ ★ ★
Mark Iwinski “As a property manager in Tulsa, I need a reliable and responsive appliance repair partner. This company is my go-to for all the GE and LG appliances in my rental units. They are fantastic at coordinating with tenants, providing clear and detailed invoices, and getting the job done right the first time. They make my job so much easier.”
11 months ago
★ ★ ★ ★ ★
Victor Marshall “My Samsung French Door fridge had the dreaded ‘no cool’ and ‘no ice’ combo. I was reading horror stories online and was convinced I’d need a new $3,000 fridge. The technician who came was a total pro. He knew all about the common design flaws, explained the service bulletin, and performed the full ‘fix kit’ repair in our kitchen. He saved me a ton of money and stress. I can’t thank him enough.”
13 months ago
★ ★ ★ ★ ★
Stephanie Reed “I woke up to a warm Samsung refrigerator and a puddle of water on my kitchen floor. It was a total nightmare! I called at 8 AM in a panic, and they had a technician, Dustin, at my house by 1 PM. He instantly knew the drain was frozen, which had stopped the fan. He had it defrosted and repaired in an hour. He saved us hundreds of dollars in spoiled groceries. I am beyond grateful!”
15 months ago
★ ★ ★ ★ ★
Tom Jenkins “I had an issue with my 10-year-old GE dryer. The technician was honest and gave me a very fair quote, explaining that while it was an older machine, the repair was straightforward and would give it several more years of life. I appreciated that he didn’t try to upsell me on a new unit. The dryer has been working perfectly ever since. Trustworthy and professional service.”
18 months ago
★ ★ ★ ★ ★